Service Response Center
(215) 596-8956

Scope of Services Provided by Facilities Services

Facilities Services offers comprehensive services to the University of the Sciences including a full range of building trades services which are responsible for routine maintenance and minor alterations, custodial, grounds maintenance, locksmith, moving and setup services.

Mechanical, Plumbing, Electrical and Fire Safety Systems

• Heating / Ventilation / Air Conditioning
• Plumbing
• Electrical
• Boiler Fire Safety Systems

Carpentry

• Roofing
• Building Envelope
• Windows and Doors
• Flooring
• Signs

Custodial

• Trash removal
• Vacuuming of carpet
• Mopping of non-carpeted floors
• Dusting of clear desks and low furniture
• High dusting of all items taller than normal arms length reach
• Carpet shampooing
• Bathroom cleaning and restocking of bathroom supplies
• Flooring waxing of non-carpeted floors
• Inside and outside window cleaning
• Emergency cleanup as required for conditions not caused by deliberate actions or vandalism

Grounds

• Regularly scheduled trash pickup
• Snow removal
• Grounds maintenance
• Landscape maintenance
• Project work as may be authorized within the operating and/or capital budgets

Locksmith

• Operable locks
• Door hardware
• Appropriate keying
• Project work as may be authorized within the operating and/or capital budgets

Setups

• Straight time setup services for all USP related activities are provided at no incremental cost to the department. Setup costs beyond the straight time threshold will be charged back to the requesting department unless such work is pre-planned and included within the authorized Facilities Services annual operating budget.

Moving

• Normal Weekday Services
• Delivery and pickup of regularly scheduled US Mail
• Delivery and pickup of regularly scheduled campus mail
• Delivery of UPS packages
• Delivery of regularly scheduled office supplies
• Small, internal department furniture re-arrangements

*Please keep in mind, Facilities will only move furniture that has been completely emptied (ie. files, office supplies, etc.). Facilities will provide moving boxes, however it is up to the department to pack their belongings.

Chargeback Policy

The overall purpose of the policy is to equitably allocate departmental resources to the USP community. The authorized Facilities Services budget provides the USP community with a great deal of service. However, the approved budget and staffing levels can only provide a certain level of service, after which additional costs will be incurred. It only becomes necessary to charge the user or requestor when the level of service required exceeds that for which staffing and budgets allow. The charge is not meant to penalize, but rather to fund planned and budgeted work which is not being accomplished in deference to a special request.